Start your project with customers frequently asked questions in regards to our services. These are questions that most customers have asked us over the years of providing exemplary construction services. If you don’t see the answer you are looking for, please contact us directly and we will address your issues as best we can.
How close do you stay to timelines and budgets?
We set the budget and time frame with you the customer. All information will be stated in the contract and discussed before we start any project. We are very task oriented and try our best to do what we say, when we say.
How are payments made, and when are they made?
Again, these terms are broken down in the contract. Typically we take a deposit for materials, and the rest of the payments are determined beforehand. Once the work is completed to a predetermined point, a predetermined payment is made, with final payment due upon completion.
How many of your customers come from repeat business or referrals?
We are very pleased to say that over 50% of our customers come to us or are referred to us from customers we’ve performed for in the past. We have a great reputation locally and there is a reason for such a loyal client base.
What about materials?
We make sure that materials are specified in the contract. All materials are covered, however, as substitutions are sometimes unavoidable, we make it clear that an equal substitution will be made but only upon your approval.